We must remember that cultures are totally different from one country to another and, mainly, from the Hispanic market to the English market. I can assure you. Ideas N 5: Answer queries fast and with kindness both our customers, such as those who are not yet so, will have at given time complaints or concerns about our products or the service we provide. Just like you and me, the people demand quick answers to our concerns. If we do not give them, other entrepreneurs Yes give them and achieve a great advantage over us.
More quick demos response and solution to our visitors and customers, greater credibility will have before our audience and this will consolidate our business and our customers feel more comfortable with us than with the competition. A section on our website FAQ, is an excellent idea. So should document the questions asked most often our visitors or customers, give them a clear and concise answer and put them in the section devoted to this purpose. This can be complemented, for the greater benefit of our business, with basic and relevant contact information with our business such as, for example, e-mail, phone number for customer service, fax number, contact in Skype or Messenger, etc. Remember, it’s your business and your profits. Ideas N 6: Don’t assume that your satisfaction is the same as your customer even and when you have put the greater commitment and effort on the quality of our products and services, we must always think that they can improve and find a way to break our own record. Once customers have bought, it is an excellent idea to send them gifts surprise. Remember useful gifts and trinkets not okay? Ask for the opinion and suggestions of how you can improve your product and service. Take into account their views and become evident in the next installments.